1. Introduction

This refund policy applies to the services provided by Hiring.report, a subsidiary of Bighire.io LLC ("we," "us," or "our"). By using our B2B SaaS recruiting tools for talent acquisition, you agree to the terms outlined in this policy.

2. Trial Period

• We offer a two-week trial period for new customers to evaluate our services.
• During the trial period, you can access all features of our platform at no cost.
• No payment will be collected until the trial period ends.

3. Subscription and Billing

• After the trial period, your subscription will automatically begin, and you will be billed according to the plan you selected.
• Billing occurs on a monthly basis, with payments due at the beginning of each billing cycle.

4. Cancellation and Refunds

• You may cancel your subscription at any time through your account settings or by contacting our customer support team.
• Upon cancellation, your access to Hiring.report services will continue until the end of the current billing cycle.
• No refunds will be provided for partial months of service or for months with partial use of the service.
• If you cancel your subscription, you will not be charged for the following month.

5. Exceptions

• In cases of technical issues or service unavailability caused by Hiring.report, we may, at our discretion, offer partial or full refunds for the affected period.
• Refund requests due to extraordinary circumstances will be evaluated on a case-by-case basis.

6. Contact Information

For any questions or concerns regarding this refund policy, please contact our customer support team at:

7. Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be communicated to active subscribers via email and posted on our website.